Small / Medium Business Service Agreements
At Viatell all of our Tech’s have a minimum of a bachelors degree in the computer field with 4yrs+ on the job experience. This way you know your computers are in good hands.
Service Block Agreement:
This is the latest concept that is being used to-day in the area of small to medium business. The agreement is designed to address the problem of the lack of periodic maintenance and software security. This way your computers get regular attention. In addition, you have someone to regularly call if you have a problem. A bit like your own part time IT department. The service block agreement is designed to work for small / medium business that need 1-50 pc’s serviced. If you have 50+ then please call us @ 412-729-9400 we have special pricing and agreements for businesses in this category.
Using a malfunctioning computer furtively erodes your profits. Some of computers I personally attend to ….are not up to date with security and never had any periodic maintenance. In fact, some of them are limping along operating in slow motion. Spam or unwanted email is another time waster …that can be addressed.
“Always-on-Internet” creates more security problems. A broadband Internet connection is slowly becoming a necessity for small business. It has the advantage of time saving and cutting out line user’s charges. In addition, your computers and or server will get maintenance every 4 months to ensure optimal running condition and to fix potential problems before the cause catastrophic problems.
We can service and maintain all Mac or PC servers and workstations, networks, laptops and desktops. We are currently only serving the Pittsburgh and Surrounding areas. We can travel up to 1hr from 2743 East Carson St. Pittsburgh, PA 15203.